Effective September 1, 2019
1. Collection of Information
We collect data for various reasons, such as:
a) To provide you with software, services, or information. We may collect data which are required to provide you with the software, support, and services, including checking for license validation and updates, provision of support, reporting of issues and bugs, and other processing connected with use of Mount Riff Labs software, services, or information. We may use collected data in our development and testing of products and services. The legal basis for this data processing is performance of contract between you and us.
b) To protect us from piracy and unlawful use of our software or services. We may collect data which are required to protect us from any piracy, unlawful, or unauthorized use of our software or services, or which are necessary to ensure security of our software or services, including both data provided by you (see above) and data collected in the course of use of Mount Riff Labs Products. The legal basis for this data processing is Mount Riff Labs’ legitimate interest in protection from piracy and unlawful use of Mount Riff Labs software and services.
c) To improve our offerings based on usage. We may collect data based on your use of Mount Riff Labs Products and services. We use these data to better understand the usage patterns of our products and the behaviors of our users. The legal basis for this data processing is our legitimate interest in improving our software and services.
d) To fulfil legal duties stipulated by accounting, taxation, and other laws. We may use and disclose your personal data where required by law, such as in keeping and disclosing our accounts, in keeping and disclosing our tax records, and in response to a court order, valid subpoena, or other legal process. The legal basis for this data processing is our compliance with our legal obligations.
The following data is not collected:
i) Information related to the connection of the Product to a database, such as usernames, passwords, server and port information.
ii) Information related to the contents of your databases, including database data and structure EXCEPT where explicitly provided by the User to Mount Riff Labs, such as during the provision of support services. Any such provided data will be deleted upon resolution of support requests.
When you provide us with your information to use the Website or Product, you consent to our collecting it and using it the reasons outlined above.
If Mount Riff Labs asks for your personal information for a secondary reason, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
We will share your Personal Information when required by law, regulation, or litigation, and as necessary for purposes of national security, law enforcement, or other issues of public importance.
If we sell assets or are acquired by or merged with another entity, we may provide such entity customer information without obtaining your further consent. We may provide notice of such asset sales, acquisitions, or mergers on the Site.
5. Third Party Services
We may share your data with certain third parties which help us provide you with Mount Riff Labs Products or services, or to run our business, for example to providers of data storage and backup services. We may also share your data with individual representatives of your company.
Your personal data may also be shared with other organizations or individuals if we have obtained your consent to do so.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Our products and services are not designed for and are not offered to children under the age of 13. If we discover that a person under the age of 13 has submitted information directly to us, we will endeavor to delete the information from our systems.